Dental Office Inquiry Flow

Dental inquiries often include pricing, insurance, availability, and treatment questions. A clear flow helps the front desk respond faster.

Separate requests into appointment, pricing, insurance, emergency, and treatment information. Each category needs a different next step. Appointment requests need preferred times. Pricing questions may need a consult. Insurance questions need plan details.

Automation should not make medical claims. It should organize the inquiry, draft a safe response, and remind the team to follow up.